Hello Techies,
By default indexing for the anonymous contacts are disabled by the Sitecore. So when you are checking the Experience Profile you can only see the empty list like below.
How to Enable it ?
We have to do the following changes on Xconnect website.
- Go to the following files
- App_data\Config\sitecore\SearchIndexer\sc.Xdb.Collection.IndexerSettings.xml
- \App_data\jobs\continuous\IndexWorker\App_data\Config\Sitecore\SearchIndexer\sc.Xdb.Collection.IndexerSettings.xml
2. Then change the following tag in to true
<IndexAnonymousContactData>true</IndexAnonymousContactData>
3. We need to rebuild the xDB. Go to the “.xconnect\Website\App_data\jobs\continuous\IndexWorker” and open the console window in administrator mode and run the command XConnectSearchIndexer -rr
Note:
Your XConnectSearchIndexer windows service should be running. If its not started , please restart the service .
Now you can see the anonymous contacts in experience profile.
Thank you for visiting my blog.
Sitecore Scientist 